Delivery and Returns

Order Policy:

We accept most major credit cards and PayPal. Shopify processes our credit card orders so we never have access to your credit card/payment information.  

Shipping Policy:

Shipping is always free - even on returns. We ship 1st Class via the US Postal Service. We try to ship your jewelry within 2-3 days of your order (usually the next day!) and it generally arrives within a week, though we can't guarantee how long the USPS will take to deliver.

Return Policy:

We want you to be thrilled with your purchase from Leila Jewels.

If you're not completely happy with the jewelry purchased from Leila Jewels please contact us at within 14 days from the date you received your package. We will email you a shipping label that you can print out so that the jewelry can be returned free of charge for a full refund to the form of payment that you used to purchase it. After 14 days you can return the item for store credit for up to 45 days from purchase.

If you received your Leila jewelry as a gift you can receive store credit for up to 30 days of receipt. Send an email to and we will email you a shipping label to return the jewelry free of charge.


If you have questions about shipping, returns, or the jewelry itself please don't hesitate to contact us! You can write to and we promise to respond within 24-48 hours.