Frequently asked questions

1. Are the stones in the gemstone collection genuine?

Yes. Every gemstone necklace and pendant in our boutique features natural materials. We prioritize authentic, vibrantly colored stones such as lapis lazuli, blue topaz, and apatite to ensure your jewelry possesses an organic and refined quality.

2. What metals are used to secure a gemstone pendant?

Our gemstone pendant necklaces utilize premium metals for lasting integrity. Many of our designs feature 925 sterling silver or 14k gold filled wire formed into intricate mesh basket settings to keep the focal stones secure.

3. Can I return a gemstone bracelet if I am not satisfied?

If you are not completely happy with your gemstone bracelet or any other item from the gemstone collection, you can contact us within 14 days of receipt for a full refund and a free printable shipping label.

4. How should I maintain the luster of my gemstone jewelry?

To preserve the natural brilliance of your stones and metals, we recommend wiping your pieces with a soft, dry cloth after each wear. It is important to keep your gemstone necklace away from harsh chemicals found in hairsprays and perfumes.

5. Is there a shipping charge when I order from the gemstone collection?

Shipping on all jewelry at Leila Jewels is always free, including any returns. We typically ship via USPS 1st Class mail, and most orders arrive within a week.

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